Pay per clearance. Quoted upfront. No surprises.
We charge a service fee per clearance file, quoted before any work begins. All disbursements — port charges, NamRA fees, corridor levies — are itemised separately so you know exactly what you're paying and why.
No subscription
Pay only for what you clear
Quoted upfront
Service fee agreed before we start
Disbursements separate
Pass-through costs itemised always
Three ways to work with WalvisLink
Each pricing track is built for a different client type. All share the same NamRA licensed team and direct ASYCUDA World access.
Import & export clearance
For Namibian importers, exporters and first-time shippers. Quoted per Bill of Entry before work begins.
All fees include VAT at 15%. Disbursements quoted separately.
SADC transit clearance
For international freight principals routing cargo through Walvis Bay into Zambia, Zimbabwe, DRC, Botswana or Angola.
Disbursements invoiced separately: transit bond value, Walvis Bay corridor levy, Namport port dues, veterinary/phytosanitary fees where applicable.
Volume retainer for freight forwarders
For GLA members, freight forwarders and logistics networks handling 10+ Namibia shipments per month. Formal agency agreement with agreed rate schedule and SLAs.
What are disbursements — and why are they separate?
Disbursements are costs we pay on your behalf to third parties — Namport, NamRA, shipping lines, government ministries — and pass through to you at cost with no markup.
They are separate from our service fee because they are outside our control and can change without notice. Port tariffs, corridor levies, and NamRA assessment fees are set by government and port authorities, not by WalvisLink.
Every quote we issue shows your service fee and estimated disbursements as separate line items. You will never receive a WalvisLink invoice where you cannot see exactly what you're paying for.
Typical disbursements on a standard 40ft FCL import
| Item | Typical range |
|---|---|
| Namport terminal handling (THC) | N$3,200–4,800 |
| Delivery order (shipping line) | N$350–600 |
| NamRA assessment fee | N$150–400 |
| Port security levy | N$80–150 |
| Total disbursements | N$3,780–5,950 |
| WalvisLink service fee (incl. VAT) | N$5,175 |
| Total estimated cost | N$8,955–11,125 |
Reefer containers attract additional daily monitoring fees. DG cargo attracts permit fees. Transit shipments attract corridor levies. All itemised in your quote.
How we quote — no surprises, ever
You send us your shipment details
Cargo type, HS code, origin, destination, incoterms, estimated CIF value.
We assess within 4 business hours
We identify the applicable service fee and estimate all expected disbursements.
We send a written quote
Service fee and disbursements shown as separate line items. No work begins until you accept.
We clear — invoice matches quote
Any disbursement variance (port changes, levy updates) is shown transparently. Never hidden.
Common questions about our pricing
Do you charge for amendments and NamRA queries?
Amendments caused by changes in cargo details after submission are charged at N$800 per amendment. If NamRA raises a query due to an error in your original documentation, we respond at no extra charge. If the query requires a SAD 500 amendment, the amendment fee applies.
Who pays demurrage if cargo is held at the port?
Demurrage and port storage charges arising from incomplete, incorrect or late client documentation are the client's responsibility. We advise immediately when we become aware of a hold, and we work to resolve it as fast as possible — but we cannot absorb costs caused by document deficiencies outside our control.
What is a transit bond and who pays for it?
A transit bond is a guarantee lodged with NamRA that covers the full duty value of transit cargo while it moves through Namibia. The bond value is determined by NamRA based on your cargo's customs value — it is a disbursement we pay on your behalf and pass through at cost. We charge $150 per container for bond administration. The bond is discharged when cargo exits Namibia at the destination border post.
Do you offer volume discounts?
Yes. Clients clearing 10 or more shipments per month qualify for our volume retainer structure with agreed monthly rate schedules. Freight forwarders and GLA network members are eligible for agency agreement pricing. Contact us to discuss.
Ready for a quote?
Tell us about your shipment and we'll send a written quote within 4 business hours. Service fee and disbursements itemised separately.
Or WhatsApp us directly: +264 81 278 4828